Govt to set up office to attend to complaints against officials- Ramaphosa

President Cyril Ramaphosa announced that an office will be set up to deal with complaints related to intentional delays of processes by officials.

He made this known when he launched a R30 billion Mooikloof Mega Residential City project in Pretoria on Sunday.

The project has estimated 50,000 apartments to be built for people who earn too much to qualify for government housing, but too little to secure a bond.

Ramaphosa said: “The success of any future mega housing development rests with public/private sector collaboration.”

“Private sector resources and expertise will aid government’s efforts to meet the housing demand.”

“The public sector can incentivise further investment by providing the necessary bulk infrastructure to enable development”,

“It is this approach that has made it possible for this development to take off.”

The president also indicated some complaints on delay of processes which impacts negatively on service delivery and growth of the economy.

According to him, citizens could report when an official is refusing to carry out his duty on time.

Ramaphosa urged the government to be swift in this action plan.

He also made an open call on the private sector to partner with the government in driving the developmental agenda and boosting the economy.

“The reality is that the fiscus cannot on its own support the rising housing demand in the country. COVID-19 has only worsened an already dire situation.”

“We will be looking at how best to leverage private sector resources and skills to help government deliver its mandate to provide decent housing to our people,” Ramaphosa said.

“Mooikloof is an excellent example how public/private sector interests can be aligned and work for mutual benefit.”